Premium Managed Services

  • Remote Support

  • Onsite Support

  • Helpdesk Only Option

  • 24 x 7 Helpdesk

  • Unlimited Support Hours

  • Fixed Monthly Fee

  • Service Level Agreements for Response and Resolution

Proactive Break/Fix

  • Proactive “Checklist” Maintenance on all Servers and Workstations

  • Discounted Reactive Time and Materials (Break/Fix) Support

  • As Needed / Requested and Pre-approved by Client

  • 24 x 7 Helpdesk (Available)