Unlimited IT Support
Remote and Onsite Support
24 x 7 Helpdesk
Unlimited Support Hours
Fixed Monthly Fee
Service Level Agreements for Response and Resolution
Proactive Break/Fix
Proactive “Checklist” Maintenance on all Servers and Workstations
Discounted Reactive Time and Materials (Break/Fix) Support
As Needed / Requested and Pre-approved by Client
24 x 7 Helpdesk (Available)